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About the Association

An industry that moves millions — now moving its own wealth forward

The National Taxi Financial Services Association exists to bridge South Africa's taxi industry and the formal financial sector, with solutions built around how the business truly works.

Who we are

A dedicated platform for the taxi industry

The National Taxi Financial Services Association (NTFSA) is dedicated to promoting financial inclusion, empowerment and sustainable financial solutions within the taxi industry. We work closely with taxi associations, operators, drivers and industry stakeholders to provide access to financial products and services that support business growth, asset protection, wealth creation and community development.

We bridge the gap between the taxi industry and the financial sector — facilitating access to insurance, investment opportunities, business funding, risk-management solutions, financial education and strategic partnerships that strengthen the long-term sustainability of the industry.

  A subsidiary of MultiDo
Taxi operators at a South African taxi rank
Our story

Built from a simple conviction

The taxi industry built the roads of opportunity for millions of South Africans — carrying workers, learners and families every single day. Yet for decades, the people powering that industry were treated as too informal, too risky or too small to serve.

NTFSA was founded to change that. We believe the taxi business is exactly that — a serious business, deserving serious financial tools. By combining deep industry understanding with formal financial partnerships, we deliver cover, funding, investment and education that finally fit the way the rank really works.

The foundation

Born from a clear gap

NTFSA is established as a subsidiary of MultiDo, created to bridge South Africa's taxi industry and the formal financial sector — an industry that moves millions yet has long been underserved by mainstream finance.

Building the platform

Solutions designed around the rank

Insurance, funding, investment, education and risk-management offerings are shaped together with operators, owners and drivers — built around real route economics rather than boardroom assumptions.

Growing the network

Associations & partners on board

NTFSA partners with taxi associations, financial institutions, insurers and investors to extend trusted solutions to members across the country.

Next horizon

Nationwide financial empowerment

The vision: a self-sustaining financial ecosystem where every taxi operator, driver and association can protect their assets, grow their wealth and reinvest in their communities.

Our Vision

To be the leading financial services platform empowering the taxi industry across South Africa.

Our Mission

To provide innovative, affordable and accessible financial solutions that protect, grow and transform the economic future of taxi operators, drivers and their communities.

Core values

The principles behind every solution

Our values guide how we serve members, choose partners and build for the long term.

Integrity

We act with honesty and transparency, and we earn trust by keeping our word to every member.

Empowerment

We exist to put financial power into the hands of the people who keep the industry moving.

Protection

We safeguard the assets, incomes and families that depend on the taxi business.

Sustainability

We build for the long term — solutions that strengthen the industry for generations.

Inclusion

We bring the formal financial sector to those it has too often left out.

Excellence

We deliver professional, dependable service worthy of a serious industry.

Leadership & structure

Governed for trust, built to deliver

As a subsidiary of MultiDo, NTFSA operates with professional governance and a clear structure designed to deliver financial solutions responsibly and at scale.

  • Board & executive leadershipStrategic direction, governance and accountability across the association.
  • Financial solutions divisionInsurance, funding, investment and risk specialists who design member products.
  • Education & community divisionProgrammes that build financial literacy and uplift industry communities.
  • Partnerships & stakeholder officeRelationships with institutions, insurers, investors, associations and government.
A South African minibus taxi with the city skyline behind
Industry impact

The scale we're built to serve

0k+
Minibus taxis on South African roads*
0m
Estimated daily commuter trips*
0%
Of households that rely on taxis*
R0bn
Estimated annual industry value*

*Widely cited South African minibus taxi industry estimates.

Strategic objectives

What we are working towards

1

Expand access to finance

Open doors to insurance, funding and investment for operators the mainstream market overlooks.

2

Grow financial literacy

Equip members with practical money and business skills through education at scale.

3

Protect industry assets

Reduce risk and loss across fleets so income and livelihoods stay secure.

4

Build lasting wealth

Turn daily takings into retirement, savings and intergenerational wealth.

5

Strengthen partnerships

Connect the industry with institutions, insurers, investors and government.

6

Uplift communities

Reinvest the industry's strength into youth, skills and local development.

Get started today

Your wheels keep South Africa moving.
Let's keep your finances moving too.

Join a growing network of operators, owners, drivers and associations building lasting wealth from the taxi industry — with cover, funding and guidance built around how the rank really works.